Refunds & Exchanges

Event cancellations, postponements or simply no longer being able to attend can add to the stress of the situation with INTIX aiming to make the process as simple as possible.

Whilst every event determines their own policies, you do have additional options through INTIX, like resale, to get your money back.


Need Help?

Got a question about selling tickets using INTIX, or about buying tickets to an event? We’re here to help. Visit our Help Centre to find answers to Frequently Asked Questions, or start a chat with a member of our team.

Help Centre